Contact Us
Last updated: March 29, 2025
Get in Touch
We're here to help! If you have any questions, concerns, or need assistance with your Ghibli-style artwork generation, please don't hesitate to contact us.
Primary Contact Method
What to Include in Your Email
To help us assist you more effectively, please include:
- Your name
- Order details (if applicable)
- Description of your issue or question
- Any relevant screenshots or attachments
- Your preferred contact method
Response Time
Our team strives to respond to all inquiries within 24 hours during business days. For urgent issues related to image generation or delivery, we prioritize these requests and aim to respond within 12 hours.
Common Topics
Before contacting us, you might find answers to common questions in our:
- Digital Delivery Policy
- Terms and Conditions
- Privacy Policy
- FAQ section
Business Hours
Our support team is available:
- Monday - Friday: 9:00 AM - 6:00 PM IST
- Saturday: 10:00 AM - 4:00 PM IST
- Sunday: Closed
Note: Response times may be longer during weekends and holidays.
Technical Support
For technical issues, please include:
- Browser information
- Device type and operating system
- Steps to reproduce the issue
- Error messages (if any)
- Screenshots of the problem
Feedback
We value your feedback! If you have suggestions for improving our service or would like to share your experience, please feel free to email us. Your input helps us enhance the Ghibli Image Generator for everyone.