Digital Delivery Policy

Last updated: March 29, 2025

1. Digital Delivery Process

At Ghibli Image Generator (https://ghiblii.netlify.app/), we provide digital delivery of your generated artwork directly to your email address. This policy outlines our delivery process and timing expectations.

2. Delivery Method

Your generated artwork will be delivered via email to the address you provide during the image generation process. We do not provide physical shipping as all our products are digital in nature.

3. Processing Time

While we aim to process and deliver your generated artwork within 15 minutes, please note that processing times may vary due to high volume of requests. In such cases, delivery may be delayed by 12-24 hours.

4. Delivery Delays

We want to be transparent about potential delays:

  • High volume periods may result in delays of 12-24 hours
  • Technical issues beyond our control may affect delivery times
  • Email delivery delays from your email provider
  • Server maintenance or updates

5. What to Do If Delayed

If you haven't received your generated artwork within the expected timeframe:

  • Check your spam/junk folder
  • Verify the email address you provided
  • Wait for the full 24-hour period
  • Contact us through our support channels if still not received

6. Quality Assurance

We ensure the quality of your generated artwork before delivery:

  • All images are processed through quality checks
  • We verify the image format and resolution
  • We ensure the file size is optimized for email delivery
  • We maintain the highest quality possible within email size limits

7. Technical Requirements

To ensure successful delivery:

  • Provide a valid email address
  • Ensure your email inbox has sufficient storage space
  • Check your email provider's spam settings
  • Use an email address that accepts attachments

8. Support and Assistance

If you experience any issues with delivery:

  • Our support team is available to assist you
  • We can resend your generated artwork if needed
  • We provide troubleshooting guidance for common issues
  • We maintain records of all delivery attempts

9. Updates to Policy

We may update this Digital Delivery Policy from time to time to reflect changes in our delivery process or timing expectations. Any changes will be posted on this page.

10. Contact Us

If you have any questions about our delivery process or experience any issues, please contact us through our Contact Us page.